All our shipments originate from our own inventory in New Jersey, we do not use drop shipping.
Orders generally ship on the next working day, however orders placed on a weekday before 1pm Eastern Time may ship on the same day.
Once your order ships, you will receive an e-mail that will include the tracking number. Please retain this information until you have received your items.
USPS Priority Shipping (all 50 States)
- Free for orders $149 and up, $5.99 otherwise, regardless of destination in the U.S. (including Alaska & Hawaii).
- Your package will typically reach USPS the day after you place your order, and Priority Mail normally takes two days to most locations, three days to some more remote locations.
Please expect additional delays in unusual circumstances, e.g. holidays, postal strike, etc.
If you need your order faster than that, please contact us, and we'll try our best to work something out for you.
Shipping to Canada
Orders of any size can be shipped to Canada, however only orders of $350 or less are eligible for flat rate Canadian Economy Shipping. Orders above $350 must be shipped via Canadian Premium Shipping.
Canadian Economy Shipping:
- $19.99 flat rate to anywhere in Canada, for orders up to $350.
- Expect 1-2 weeks, regardless of destination in Canada.
- Orders will ship USPS/Canada Post.
Please note that it is not possible to request "Signature Required" via USPS/Canada Post, so we strongly recommend that you only use Canadian Economy Shipping if you are certain that your package can be received by a trusted person (such as at a business address) or left in a safe place (such as a P.O. Box).
Please note that we cannot be held responsible if Canada Post tracking shows that your package has been delivered to you, but was then stolen from you because it could not be left in a safe place.
Canadian Premium Shipping:
$49.99 flat to anywhere in Canada, for orders of any size. Expect 1-2 weeks, regardless of destination in Canada. Orders will ship UPS, signature required.
Express shipping is not available to Canada. Please expect additional border crossing delays in unusual circumstances, e.g. holidays, postal strike, etc.
SIGNATURE REQUIRED - Offered Free of Charge
We reserve the right to ship via "Signature Required" when we feel necessary to ensure the safe delivery of your package.
To help you manage the safe receipt of your order, we offer the option to ship with FREE Signature Required status (no extra charge in the U.S., Canadian Premium Shipping to Canada). Should you live in an area with a possibility of delivery misshaps, we expect that you will take advantage of this extra level of security offered to you free of charge. You can opt-in to Signature Required during checkout. To make it easy, all you have to do is check a box!
If you are unable to sign for your package, you will receive a delivery attempt slip from USPS. With this slip you can pick up your package at your local post office or you can sign the slip and leave for the postmaster, allowing them to release the package at your address. You can also request re-delivery online through the USPS website/tracking page link, or by calling your local post office with the tracking number.
Shipping to Other Countries
Unfortunately, we are not able not ship outside of the U.S. and Canada.
Missing Packages
For orders of $500 or below, including Canadian Economy Shipping, the carrier's delivery confirmation shall serve as our proof that your order has been successfully delivered to you. Unfortunately, we are unable to accept responsibility for missing or lost packages after they have been delivered.
However, you may always request to have your order shipped with 'Signature Required' (no extra charge in the U.S., Canadian Premium Shipping to Canada), in particular if you feel your package would not be left in a safe place otherwise; please check the appropriate box at checkout (U.S.) or select Canadian Premium Shipping (Canada).
In order to help you manage the delivery of your package, you will receive three e-mails from us:
1. the initial shipping confirmation (which contains your tracking number);
2. a notification when your package is out for delivery; and
3. a notification when your package has been delivered.
Should the unforeseen event occur that your package shows delivered with USPS tracking yet you have not received it, please click here for more information.
Shipping Errors
Please check your address carefully, as we must charge shipping errors and refusals to your account, unless they were caused by us.
Shipping errors include incorrect/incomplete address, address change, failed delivery, and refusal by you. In these cases, you will be charged shipping costs to and from your shipping address.
Unclaimed Packages
Packages not claimed within seven (7) days of the first delivery attempt are considered delivered, unless they are being returned to us by the carrier in a timely manner.
