COMMON FAQ'S:

Can I use more than one promotion/coupon on my order?

We apologize, but we only accept one promotion/coupon code per order.  Multiple promotions cannot be combined. Of course you can combine coupons and gift cards.

Oops, I forgot to add the promotion code to my order. Can you apply it for me?

We can, but please understand that we reserve the right to retain up to a 5% credit card processing fee on the refund. Credit card companies do not refund the transaction fees to retailers on customer refunds. 

I placed an order recently, and now you're offering a promotion code. Can I use it on my previous order?

Unfortunately, we are unable to apply promotional discount codes/coupons retroactively to orders placed before the promotion was active. 

Something I just ordered at full price is now on sale!  Can I get the sale price?

If an item you recently ordered is now on 'sale', marked down in price, we can issue you a store credit for the price difference as long as your previous purchase meets the following: 

• Your order was placed within 7 days of the item(s) going on sale.
• You purchased the item(s) at full price.  Unfortunately, we cannot offer further markdowns on sale merchandise. 

For customer service inquiries, please email: office@lissatheshop.com